“When a specific desired end is attained we shall say that the action is "effective." When the unsought consequences of the action are more important than the attainment of the desired end and are dissatisfactory, effective action, we shall say, is "inefficient." When the unsought consequences are unimportant or trivial, the action is "efficient.”

— Chester Barnard , book The Functions of the Executive

Source: The Functions of the Executive (1938), p. 19 (in 1968 edition)

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Chester Barnard 24

American businessman 1886–1961

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