“When this quality sports product…”

— Keith Olbermann

Catch Phrases
Source: http://www.sportscenteraltar.com/phrases/phrases.asp Sports Center Catchphrases

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Keith Olbermann47

American sports and political commentator 1959

Armand V. Feigenbaum (1922–2014) American businessman

Source: Quality Control: Principles, Practice, and Administration. 1951, p. 1

“We cannot rely on mass inspection to improve quality, though there are times when 100 percent inspection is necessary. As Harold S. Dodge said many years ago, 'You cannot inspect quality into a product.' The quality is there or it isn't by the time it's inspected.”

W. Edwards Deming (1900–1993) American professor, author, and consultant

Source: Out Of The Crisis (1982), p. 139

“What matters is the di¤erence between qualities available and qualities required by the demand side, that is by the organization of production.”

Jan Tinbergen (1903–1994) Dutch economist

Source: Income Distribution (1975), p. 15; Cited in: Acemoglu, Daron. Technical change, inequality, and the labor market. No. w7800. National bureau of economic research, 2000. p. 11

“Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.”

W. Edwards Deming (1900–1993) American professor, author, and consultant

Source: Out Of The Crisis (1982), p. 23 (Point 5 from the "Condensation of the 14 Points for Management" presented in Chapter 2)

“Quality comes not from inspection, but from improvement of the production process.”

W. Edwards Deming (1900–1993) American professor, author, and consultant

Source: Out Of The Crisis (1982), p. 29

“In Europe and in America, people are now more interested in the cost of quality and in systems of quality-audit. But in Japan, we are keeping very strong interest to improve quality by use of methods which you started…. when we improve quality we also improve productivity, just as you told us in 1950 would happen.”

W. Edwards Deming (1900–1993) American professor, author, and consultant

Source: Out Of The Crisis (1982), p. 2

“[I]t seems pretty clear why this class of product [Apple Watch] is languishing. … But, with products like the LG Watch Sport the market may finally be coming around to a winner.”

Rob Enderle (1954) American financial analyst

Why the Smartwatch May Finally Take Off; or Not http://techspective.net/2017/02/24/smartwatch-may-finally-take-off-not in TechSpective (24 February 2017)

“Sometimes when you work in advertising you'll get a product that's really garbage and you have to make it seem fantastic, something that is essential to the continued quality of life.”

Augusten Burroughs book Dry

Source: Dry

“In my view, wholesome pleasure, sport, and recreation are as vital to this nation as productive work and should have a large share in the national budget.”

Walt Disney (1901–1966) American film producer and businessman

The Quotable Walt Disney (2001)

“Product and service quality can be defined as the total composite product and service characteristics of marketing, engineering, manufacturing, and maintenance through which the product and service in use will meet the expectations of the customer.”

Armand V. Feigenbaum (1922–2014) American businessman

Variant: Product quality can then be defined as: The composite product characteristics of engineering and manufacturing that determine the degree to which the product, in use, will meet the expectations of the customer.
Source: Total Quality Control, 1983, p. 7

“When this quality sports product…”

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Keith Olbermann47

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