“Seventy percent of all IT projects fail—and scores of books have attempted to help firms measure and manage IT systems and processes better in order to turn this figure around.”

— Jeanne W. Ross

IT governance, 2004

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Jeanne W. Ross 13

American computer scientist 1958

Harold Kerzner (1940) American engineer, management consultant

the horizontal hierarchy
Source: Project management for executives (1982), p. 3

“In a real battle, atemi is seventy percent, technique is thirty percent.”

Morihei Ueshiba (1883–1969) founder of aikido

As quoted in Total Aikido (1997) by Gōzō Shioda, p. 24

“This paper reports on a comparative case study of 13 industrial firms that implemented an enterprise resource planning (ERP) system. It compares firms based on their dialectic leaming process. All firms had to overcome knowledge barriers of two types: those associated with the configuration of the ERP package, and those associated with the assimilation of new work processes. We found that both strong core teams and carefully managed consulting relationships addressed configuration knowledge barriers. User training that included both technical and business processes, along with a phased implementation approach, helped firms to overcome assimilation knowledge barriers. However, all firms in this study experienced ongoing concerns with assimilation knowledge barriers, and we observed two different approaches to address them. In a piecemeal approach, firms concentrated on the technology first and deferred consideration of process changes. In a concerted approach, both the technology and process changes were undertaken together. Although most respondents clearly stated a preference for either piecemeal or concerted change, all firms engaged in practices that reflected a combination of these approaches.”

Jeanne W. Ross (1958) American computer scientist

Abstract, p. 17-18
Learning to implement enterprise systems (2002)

“The ways in which these economic processes, largely originating in the US, have, in short order, flowed around the world is breathtaking and, unfortunately, well illustrates this book's major themes.”

George Ritzer (1940) American sociologist

Preface, p. xiii
Globalization - A Basic Text (2010)

“We probably had a one percent chance and succeeding because most people who attempt to do this fail, but if you’re not afraid to fail let’s go for it.”

Zachary Laoutides (1986) film actor

ABC Eyewitness News Chicago 2016: Award-winning Latino filmmakers thrive in Aurora https://abc7chicago.com/entertainment/award-winning-latino-filmmakers-thrive-in-aurora/1464700/

“How many people disapprove of the job the Conservatives are doing? Seventy percent. Of those same people, how many will vote for them again? …Seventy percent. What the fuck?”

Bill Hicks (1961–1994) American comedian

Where did they take this poll, at an S&M parlor?
Shock and Awe (2003)

“… well over half of the time you spend working on a project (on the order of 70 percent) is spent thinking, and no tool, no matter how advanced, can think for you. Consequently, even if a tool did everything except the thinking for you – if it wrote 100 percent of the code, wrote 100 percent of the documentation, did 100 percent of the testing, burned the CD-ROMs, put them in boxes, and mailed them to your customers – the best you could hope for would be a 30 percent improvement in productivity. In order to do better than that, you have to change the way you think.”

Fred Brooks (1931) American computer scientist

As quoted [paraphrased] from * http://www.javaworld.com/javaworld/jw-07-1999/jw-07-toolbox.html
Java World
1999
July
Toolbox

“By involving all men in all men, by the electric extension of their own nervous systems, the new technology turns the figure of the primitive society into a universal ground that buries all previous figures.”

Marshall McLuhan (1911–1980) Canadian educator, philosopher, and scholar-- a professor of English literature, a literary critic, and a …

Source: 1970s, Take Today : The Executive as Dropout (1972), p. 25

“Project managers who believe that closing down a project will wreck their careers are tempted to carry on in the hope they will have a slight chance of saving their reputations. Both courses carry the risk of disaster for those responsible for a project, but one—abandonment—is often far better for the company.”

David Davis (1948) British Conservative Party politician and former businessman

"New Projects: Beware of False Economies" https://hbr.org/1985/03/new-projects-beware-of-false-economies, published in Harvard Business Review (March 1985)
On management of big projects

“If a project has not achieved a system architecture, including its rationale, the project should not proceed to full-scale system development. Specifying the architecture as a deliverable enables its use throughout the development and maintenance process.”

Barry Boehm (1935) American software engineer

Barry Boehm (1995); quoted in: L. Bass, P. Clements, and R. Kazman (1998) Software Architecture in Practice, Addison Wesley Longman. Chapter 2

“Seventy percent of all IT projects fail—and scores of books have attempted to help firms measure and manage IT systems and processes better in order to turn this figure around.”

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Jeanne W. Ross 13

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