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“You pulled out of MacWorld and began hosting your own strictly scripted events. … Despite the gorgeous products and services you've created, we worry that you're headed down a road that may lead to your own demise.”

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John Battelle

An Open Letter To Apple Regarding the Company's Approach To Conversation With Its Peers and Its Community http://battellemedia.com/archives/2010/04/_an_open_letter_to_apple_regarding_the_companys_approach_to_conversation_with_its_peers_and_its_community in John Battelle's searchblog (17 April 2010)