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“He died waiting for a doctor, in a building full of doctors. Nothing so dramatized for me the nature of a bureaucracy and its emphasis on procedures, rather than results.”

Source: 2000s, A Personal Odyssey (2000), Ch. 5 : Halls of Ivy
Context: In the summer of 1959, as in the summer of 1957, I worked as a clerk-typist in the headquarters of the U. S. Public Health Service in Washington. The people I worked for were very nice and I grew to like them. One day, a man had a heart attack at around 5 PM, on the sidewalk outside the Public Health Service. He was taken inside to the nurse's room, where he was asked if he was a government employee. If he were, he would have been eligible to be taken to a medical facility there. Unfortunately, he was not, so a phone call was made to a local hospital to send an ambulance. By the time this ambulance made its way through miles of Washington rush-hour traffic, the man was dead. He died waiting for a doctor, in a building full of doctors. Nothing so dramatized for me the nature of a bureaucracy and its emphasis on procedures, rather than results.

“Unfortunately, he was not, so a phone call was made to a local hospital to send an ambulance.”

Source: 2000s, A Personal Odyssey (2000), Ch. 5 : Halls of Ivy
Context: In the summer of 1959, as in the summer of 1957, I worked as a clerk-typist in the headquarters of the U. S. Public Health Service in Washington. The people I worked for were very nice and I grew to like them. One day, a man had a heart attack at around 5 PM, on the sidewalk outside the Public Health Service. He was taken inside to the nurse's room, where he was asked if he was a government employee. If he were, he would have been eligible to be taken to a medical facility there. Unfortunately, he was not, so a phone call was made to a local hospital to send an ambulance. By the time this ambulance made its way through miles of Washington rush-hour traffic, the man was dead. He died waiting for a doctor, in a building full of doctors. Nothing so dramatized for me the nature of a bureaucracy and its emphasis on procedures, rather than results.

“Some of the biggest cases of mistaken identity are among intellectuals who have trouble remembering that they are not God.”

Random Thoughts http://townhall.com/columnists/ThomasSowell/2007/05/01/random_thoughts, May 01, 2007
2000s

“Intellect is not wisdom.”

Source: Intellectuals and Society

“Freedom has cost too much blood and agony to be relinquished at the cheap price of rhetoric.”

Source: 1980s–1990s, Knowledge and Decisions (1980; 1996), Ch. 5 : Political Trade-Offs

“Socialism in general has a record of failure so blatant that only an intellectual could ignore or evade it.”

Source: The Thomas Sowell Reader, New York: NY, Basic Books (2011) p. 144, Forbes magazine, "The survival of the left" (Sept. 8, 1997)