Process Innovation: Reengineering Work through Information Technology, 1993
Thomas H. Davenport: Term
Thomas H. Davenport is American academic. Explore interesting quotes on term.Source: Thinking for a Living, 2005, p.208
Thomas H. Davenport. The New World of “Business Analytics”. International Institute for Analytics. March 2010
A process is thus a specific ordering of work activities across time and space, with a beginning and an end, and clearly defined inputs and outputs: a structure for action.
Process Innovation: Reengineering Work through Information Technology, 1993